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Designing solutions for your business problems : a structured process for managers and consultants / Betty Vandenbosch

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All problems are local : understanding the situation What's the point? : agreeing on the objective People have to be interested : building relationships Size matters : determining the scope Less is more : constructing hypotheses How, when, and who? : planning the effort People have to be part of it : nurturing commitment Not just the facts : building the logic If you can't choose, you lose : designing the solution Who's going to do it : driving execution

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